At Ponniyarkkai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website.
Note: Our privacy policy is subject to change at any time without notice.
To ensure you are aware of any changes, please review this policy periodically. By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our site. Please read the following statement to learn about our information gathering and dissemination practices.
Most of the information we collect is basic and needed to complete a purchase or provide a refund.
We may automatically track certain information about you based on your behavior on our site. We use this information to conduct internal research on our users' demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis.
To take advantage of some site features, you must register and create a member account, which is free of cost. An online registration form may require you to provide information such as your name, email address, and a password. Your password is a component of our security system. It is your responsibility to protect it. Do not share your password with any third parties. If your password is compromised, you should change it immediately.
We use your information to:
To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may request contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.
Marketing Emails: If you choose to leave your email address with us, we may deliver information through emails such as newsletters, surveys, or other email messages containing product and event information, cosmetics tips, or promotions. If at any time you decide not to receive these emails, you may select the 'Unsubscribe' link on the email or edit your information and consent in the 'Profile' section for registered users.
Text Messages: If you leave your mobile phone number with us, you may receive text message/SMS alerts containing product and event information, cosmetics tips, or promotions. We will never send unsolicited text messages. Ponniyarkkai does not charge any fee for receiving messages, but your mobile service provider may charge standard rates for sending/receiving messages and air-time.
Telephone Calls: If you provide your mobile or landline number, you may receive phone calls containing product and event information, cosmetics tips, or promotions on your mobile or landline phone.
Communications To Serve You: If you have chosen to provide us with your contact information, we may provide you with service-related announcements by any means, including email, letters, and communications concerning the website or to contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These communications are necessary to serve you, respond to your concerns, and provide the high level of customer service that Ponniyarkkai Organics offers its customers.
Customised Service: We may use the personal information you provide to offer customised service and personalized use of our website. For example, we may suggest products that may be of particular interest to you. Such customised information may be conveyed via emails, text messages/SMS, or phone calls.
Special Events, Questionnaires And Surveys: Occasionally, Ponniyarkkai may sponsor special events (such as contests, promotions, or other offerings), questionnaires, and surveys. There may be specific rules applicable to these promotions explaining how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any event, questionnaire, or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and its purposes.
Employment: If you provide personal information with respect to employment, such as your resume, we will treat it as confidential and use it only to consider you for current and future employment opportunities and to contact you regarding employment with us or our affiliates. We will retain your information for future recruitment opportunities, unless you notify us that you do not wish us to retain it.
An "Affiliate" is a person or entity that directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with our company.
We use various technologies to collect information about your visit to our website, such as the Uniform Resource Locator (URL) that referred you, IP address, browser type, browser language, date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the IP address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may combine this with the personally identifiable information you provide. These technologies may show whether you have visited Ponniyarkkai before and allow you to save your preferences. Each technology is explained below.
Web Beacons (also called clear gifs or pixel tags), tracking links, or similar technologies consist of a few lines of code embedded on pages of our website. They are often used with Cookies and may not be visible to you. Web Beacons may relay information to third-party service providers and track customer response to certain advertising, improve targeting, and enhance customer support and usability. If you reject our Cookies, you will prevent Web Beacons from relaying information and may limit some website features.
We use cookies on certain pages to analyze webpage flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files on your hard drive that assist us in providing our services. Some features are available only through cookies. They also allow you to enter your password less frequently during a session and help provide targeted information. Most cookies are session cookies that are deleted at the end of a session. You may decline cookies, but some features may not function properly, and you may need to re-enter your password more frequently.
We may share personal information with our other corporate entities and affiliates who may use it according to this policy to: help detect and prevent identity theft, fraud, and other illegal acts; correlate related accounts to prevent abuse; and facilitate joint or co-branded services you request. If you object to such sharing, do not provide us with information. We do not sell or rent your information. Additionally, we may share information with:
In some instances, you may be offered the opportunity to consent to the sharing of your information with a third party, such as an event or promotion cosponsor. If you consent, we will share your information and it may be used by the third party for their own purposes in accordance with their policies.
We may disclose personal information if required by law or in the good faith belief that disclosure is reasonably necessary to respond to any court orders or other legal processes. This may include disclosure to law enforcement, third-party rights owners, or others to: enforce our Terms or Privacy Policy; respond to claims of content violation; or protect the rights, property, or safety of our users or the public.
We and our affiliates may share or sell some or all of your personal information to another business entity if we (or our assets) merge with or are acquired. The new or combined entity will be required to follow this Privacy Policy regarding your personal information.
We use third-party advertising companies to serve ads on our website. These companies may use information (not including your name, address, email, or phone number) about your visits to this and other websites to provide ads about goods and services of interest to you. We are not responsible for your visits to other websites or the information provided there.
Occasionally, we provide links to third-party websites. These links let you leave our portal. Linked sites are not under our control and we are not responsible for their privacy practices, content, or updates. Links are provided for convenience; we do not endorse the site, its use, or contents.
We use encryption, secure servers, and industry-standard practices to protect your data. Measures are in place to prevent unauthorized access and maintain accuracy. Data transmitted through our online store is encrypted and secured by SSL per international standard IS/ISO/IEC 27001.
Ponniyarkkai, our affiliates, and third parties that receive your personal information will be located in India and must honor the privacy representations made in this Privacy Policy under applicable laws. If data is transferred to another country, the legal protections of that country will apply.
We provide all users the opportunity to opt-out of receiving non-essential communications (promotional or marketing-related) from us or our partners after setting up an account.
Our Privacy Policy may change from time to time. We will not reduce your rights without your explicit consent. Any changes will be posted on this page and, if significant, will be highlighted (including, for certain services, via email notification). Prior versions of the Privacy Policy will be kept in an archive for your review.
We welcome your feedback. If you have questions or comments about our privacy policies, please write to us at enquiry@Ponniyarkkai.in.
We may electronically monitor areas of the portal and disclose any Content, records, or communications to: (i) comply with any law, regulation, or government request; (ii) operate the portal; or (iii) protect our rights, or the rights of users, sponsors, providers, licensors, or merchants.
We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, illegal, or offensive content, we may investigate and determine, at our sole discretion, whether to remove it. We may terminate or suspend your access to all or part of the site without notice for any conduct we believe violates law or is harmful to other users or third parties. We reserve the right to refuse sales if it appears you intend to resell products and to limit quantities purchased per customer.
The Ponniyarkkai website is not intended for persons under 18 years of age. We do not knowingly collect personally identifiable information from anyone under 18. Users under 18 may browse but must not provide personal information. If we discover information from someone under 18, it will be deleted from our records.
By using the website or providing your information, you consent to the collection and use of your information in accordance with this Privacy Policy, including consent for sharing your information as outlined herein.
If you believe any information we hold is incorrect or incomplete, please contact us promptly. We will correct any inaccuracies.